Frequently Asked Questions
Why do I have to register?
Registration is a necessary step in order to buy or sell. We need to know who you are as much as you need to know who we are. We also need to know that you are a human and not a robot. Simply click on the register icon and fill out the required information. If you do not register you can not participate.
Does it cost anything?
ACbay.com is completly free. There are no fees. No real money. Just bells, the Animal Crossing in-game currency.
How can I buy or sell on this site?
ACbay.com is intended to offer the user an easy, secure and fair environment via the auction bid process to buy and sell. The site offers users the option of buying and selling items in a variety of ways such as:
STANDARD AUCTIONS: This feature allows sellers to post items in a timed deadline auction sale. The seller sets the end time for the auction and the buyer has the option of bidding against other bidders. A reserve price may be set to ensure that an item does not sell for less than a set value and the seller may offer a fixed BUY NOW price as an option.
BUY NOW LISTINGS: This feature allows sellers to post their items for sale at a fixed BUY NOW price. Buyer’s can view items and if satisfied with the asking price, simply click and buy now.
MULTIPLE ITEM LISTINGS: If a seller has more than one of the same item for sale, this feature allows the seller to list all of those items together at a fixed price per item. A buyer can then purchase one or more of that item from the seller. The seller can set postage according to the first item sold to a buyer, and then extra postage for each additional item purchased.
REVERSE AUCTIONS: Here, the intending buyer lists details of a service or item which they wish to purchase. Sellers can then place bids to offer the service or item at the lowest price to the purchaser.
What is a Reserve Price?
The reserve is the minimum price a seller is willing to accept for the item they are selling. When you see an item with a reserve you will know the reserve has to be met before the item will be sold. We do not disclose reserves (although the seller can always see it on their view of the item listing).
Placing bids on ACbay.com
When you click on the BID button you are expected to honor your bids. Please do not bid on items if you do not intend on honoring your bid. ACbay.com has the right at its discretion to refuse or remove any bids it feels may conflict with the terms and condition set forth.
By placing a bid you are entering into a binding offer to purchase the item you are bidding on up to the highest price you have offered. If you are deemed to be the highest bidder, you will be contacted and informed of the details for completing the transaction. You will be notified by e-mail when you bid and when you are the successful buyer.
Who am I buying from?
ACbay.com requires anyone selling on this site to pre-register and in order to do so the seller agrees to the terms and conditions set forth.
What do you sell?
The site is designed as an on-line Animal Crossing auction house. Auctioneers can sell almost any Animal Crossing, although we would ask that sellers aim to sell items that were obtained without cheating or hacking. For example, we would not expect to see an auction for 100 royal crowns!
How do I pay for the items I have purchased?
To state it again. No real money is involved with ACbay.com. If anyone asks for a real monetary payment report the user to a Moderator.
At the end of an auction, you will recieve an email with the seller's username. You then exchange friend code information using email, or our forums, or chat. You can view items that you have won in your Profile page. Buyers can also use this view to request the seller to go online on Animal Crossing and open gates.
Sellers can view items which they have sold through their Profile page, and issue invoices, as well as mark items as payment received, and sent.
What protection is there for me as a buyer?
In the event of a dispute between seller and buyer, we will assist in any way that we can. The best protection for a buyer is to make check the seller's feedback before bidding. ACbay.com is not responsible for any loss of items, destroyed towns, or ruined games.
Always beware - if a listed item sounds too good to be true, then it may well be!
- If you suspect a seller of hacking, go to his or her town to pay for the item. This means nothing can happen to your town.
- In all other instances, please contact us directly and we will do what we can to investigate and help.
What protection is there for me as a seller?
Do not drop any items until you are satisfied that you have seen payment in full from a purchaser.
We will help sellers where we can with warnings and bans to abusive users - we also actively monitor user registrations to identify potential issues before they happen.
ACbay.com is not responsible for any loss of items, destroyed towns, or ruined games.
Are the items I buy guaranteed?
All items sold on this site will be sold on an AS IS basis. Any guarantee is dependent on the seller. ACbay.com is not responsible for any loss of items, destroyed towns, or ruined games.
Last updated on : 05/01/2012